PRIVACY POLICY
Last updated: June 2026
1. Introduction
This Privacy Policy explains how Referencement Local Pro (“we”, “us”, “our”) collects, uses, stores, and protects the personal information of users (“you”) who visit or interact with our website at referencementlocalpro.com. By using our website, you agree to the terms of this Privacy Policy.
We operate in compliance with applicable privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the Personal Data Protection Act (PDPA) in Singapore, and the General Data Protection Regulation (GDPR) as applicable to users in Malta and the European Union.
2. Information We Collect
We collect the following types of personal information.
Information you provide directly: Full name, email address, phone number, business name and details, any message or inquiry submitted through our contact form, and payment information submitted through our secure payment system.
Information collected automatically: IP address, browser type and version, device type, pages visited and time spent on our website, referring website or source, and cookie data.
3. How We Use Your Information
We use the information we collect to respond to your inquiries submitted through our contact form, to provide, manage, and deliver the services you have purchased, to process payments securely through our payment system, to send service-related communications and updates, to send marketing communications where you have given consent, to improve our website and user experience, to comply with legal obligations, and to prevent fraud and ensure the security of transactions. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Payment Information
When you make a purchase through our website, your payment information is processed through a secure third-party payment processor. We do not store your full credit card details on our servers. All payment transactions are encrypted using SSL technology. Our payment processing complies with the Payment Card Industry Data Security Standard (PCI DSS).
5. Legal Basis for Processing
We process your personal data on the following legal bases: contractual necessity to fulfill a service you have requested or purchased, legitimate interests to improve our services and communicate with you, legal obligation to comply with applicable laws and regulations, and consent for marketing communications and non-essential cookies.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form inquiries are retained for 24 months. Client account and transaction data are retained for 7 years for accounting and legal compliance. Marketing consent records are retained until you withdraw consent.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use essential cookies necessary for the website to function properly, analytics cookies to understand how visitors interact with our website, and marketing cookies to deliver relevant content and track campaign performance. You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of our website.
8. Third-Party Services
We may share your information with trusted third parties who assist us in operating our website and delivering our services, including payment processors for secure transaction handling, email service providers for communication, analytics providers for website performance tracking, and translation services for multilingual content delivery. All third-party providers are contractually required to handle your data securely and in compliance with applicable privacy laws.
9. International Data Transfers
We operate across Canada, Malta, and Singapore. Your personal information may be transferred to and processed in these jurisdictions. We ensure that all international data transfers are conducted in accordance with applicable privacy laws and with appropriate safeguards in place to protect your information.
10. Your Rights
Depending on your jurisdiction, you have the following rights regarding your personal information.
In Canada under PIPEDA: right to access your personal information, right to correct inaccurate information, and right to withdraw consent.
In Singapore under PDPA: right to access and correct your personal data, and right to withdraw consent.
In Malta and the European Union under GDPR: right to access your personal data, right to rectification, right to erasure, right to restriction of processing, right to data portability, right to object to processing, and right to withdraw consent at any time.
To exercise any of these rights, please contact us using the information provided in Section 13.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure servers, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
12. Children’s Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Referencement Local Pro Email: support@referencementlocalpro.com Phone: 438 259 0606 Website: referencementlocalpro.com
14. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
